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Please read our FAQs page to find out more.
Choose a product, upload your artwork or customize your design, then add it to your cart and check out. After you approve the proof, production begins. Production time varies by product, and once your order ships, you’ll receive a tracking number.
You will receive an email from us confirming your order; this is sent to you upon checkout. You’ll also receive an email once your order has shipped. By creating an account, you can check the status of your order at any time. You can also check your order history on the Order History page under My Account.
Once you check out, your order and artwork are reviewed by our team before production begins. If a proof or artwork confirmation is required, production will begin after your approval.
Estimated total delivery time is typically 5–12 business days after all required order details, artwork files, and approvals are received. Production time and transit time may vary by product type, order requirements, and destination.
After production is complete, your order is inspected, carefully packaged, and handed over to the shipping carrier. Once your order ships, you will receive a tracking number.
Because many orders enter production quickly, changes must be requested as soon as possible after checkout. If you need to correct your order, please contact us immediately at 1-657-669-9009 or info@noverdisplay.com.
We will do our best to help, but we cannot guarantee that changes can be made once production, printing, packing, or shipment preparation has started. Custom printed orders may not be changeable once artwork has been approved or production has begun.
Order cancellation requests must be submitted as soon as possible after the order is placed. Because many orders enter our production process quickly, cancellations must typically be requested within minutes of placing the order.
If you wish to cancel your order, please contact us immediately at 1-657-669-9009 or info@noverdisplay.com. We will do our best to review your request, but we cannot guarantee that an order can be cancelled once production, printing, packing, or shipment preparation has started.
For orders that include custom printed graphics, cancellation may not be possible once artwork has been approved or production has begun.
If you have an account with us, you can check your order status under “My Account” > “My Orders.”
